Presence, personalisation and the future of services
January 24th, 2005 Posted in View Points |The many different devices and applications that an individual or team must make use of in their daily activites is a source of significant fragmentation in the flow of both work and play, hampering user experience and efficiency. Calico Jack’s Jackdaw multi-agent system solves the integration of various factors such as network availability, contextualized presence, relationships, and location into a sensitive and dynamic model of its users. The Jackdaw proposition of having smart software in the background, acting competently on your behalf eradicates many complexities in current business and entertainment scenarios.
Paul Sergeant, CEO of Calico Jack said: “The potential for deploying multi agent software is immense. While our research activities focus on the mid to long term possibilities, our commercial focus is on those areas we believe are growing and are relevant to the entire industry here and now, i.e. infotainment, personalised customer services and enterprise solutions”.
Calico Jack already boasts Orange among its clients and has been progressing discussions with various network operators, MVNOs and enterprise clients on a pan European basis. The company has recently expanded its business development capability to progress opportunities in the North American and Asian markets.
As well as tackling existing issues, Calico Jack believes their platform opens a wealth of opportunities for application development. Sergeant added “We believe that personalisation and contextual relevance are critical in the uptake of new generation business and consumer services. Our system enables service providers to move from offering a disconnected range of services to embracing innovative services and delivering them in a coherent way, tailored to the needs of the individual customers”.