The many different devices and applications that an individual or team must make use of in their daily activites is a source of significant fragmentation in the flow of both work and play, hampering user experience and efficiency. Calico Jack’s Jackdaw multi-agent system solves the integration of various factors such as network availability, contextualized presence, relationships, and location into a sensitive and dynamic model of its users. The Jackdaw proposition of having smart software in the background, acting competently on your behalf eradicates many complexities in current business and entertainment scenarios.

Paul Sergeant, CEO of Calico Jack said: “The potential for deploying multi agent software is immense. While our research activities focus on the mid to long term possibilities, our commercial focus is on those areas we believe are growing and are relevant to the entire industry here and now, i.e. infotainment, personalised customer services and enterprise solutions”.

Calico Jack already boasts Orange among its clients and has been progressing discussions with various network operators, MVNOs and enterprise clients on a pan European basis. The company has recently expanded its business development capability to progress opportunities in the North American and Asian markets.

As well as tackling existing issues, Calico Jack believes their platform opens a wealth of opportunities for application development. Sergeant added “We believe that personalisation and contextual relevance are critical in the uptake of new generation business and consumer services. Our system enables service providers to move from offering a disconnected range of services to embracing innovative services and delivering them in a coherent way, tailored to the needs of the individual customers”.

Calico Jack’s Jackdaw product blends presence, personalization and relationship information to support its customer’s communication and information handling needs in any context.

As the pace of mobile communications continues to accelerate and a vast array of new and innovative services emerge, customer behaviour whether in a work or play context has changed for ever. Information is readily available any time and any place leading to an always on, connected society.

Despite the availability and access of this information however, customers are not always able to use it to their full advantage.

Imagine the scenario - You’re in a business meeting presenting to clients and as such unaware of the important email and attachment that has arrived on your Smartphone that needs immediate attention. The office needs action yet is unable to contact you.

Imagine the alternative scenario – Having set your status to “in meeting”, the email received on your Smartphone, is automatically redirected to your named deputy who takes immediate action.

This is just one of the scenarios that Calico Jack’s Jackdaw product is tackling head on. This innovative multi-agent software system, acts on behalf of the user and/or system, taking action appropriate to a number of conditions including presence, status and location or indeed network availability.